We always welcome visitors. Our standard visiting hours are 8am to 8pm. If however, you need to visit outside the typical visiting hours please be considerate of other patients during these times.
We suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of two people in a resident room at one time.
You may reserve our courtyard for any special event (birthday, holidays, meals) in advance with our front desk.
We encourage children to visit, however, we ask you to alert the charge nurse to anyone visiting the facility under the age 12 and all visitors must follow clinical protocol (when a patient is in isolation) to keep all our patients safe.
Pets can be a good source of therapy and we welcome this positive experience when appropriate. Please talk to us if you feel this would help your loved one. Pet shot records are required and kept on file.
Physicians generally see patients within 24-48 hours upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.
Patients may have a leave of absence only with MD authorization, which can be arranged through nursing staff. The resident or responsible party upon arrival and departure must sign the LOA (leave of absence) book, located at the nursing stations.
Definitely. Mail is delivered to patients personally on a daily basis except for weekends and holidays.
Country Oaks Care Center
Attn: Room No.
215 West Pearl Street
Pomona, CA 91768
For the safety and welfare of all patients and staff, Country Oaks Care Center is a non-smoking facility. The designated smoking area is on the back patio.
We always want our patients to be comfortable; if space permits, small personal items from the resident’s home are always welcome.
Bed linens, hospital gowns and towels are provided and laundered by the facility. If you would prefer to do laundry for your loved one, please inform the charge nurse/social services designee.
We have a beautician available every 2 weeks. Please contact our Social Service designee or stop by the front desk to set up an appointment. Payment for all services is made in advance or at the Beauty Shop during appointments.
We are fortunate to have ample parking at Country Oaks. Parking is available in the large parking lot which neighbors our facility or on the street. Please observe all posted city parking signs. Avoid parking in spaces specifically reserved for the handicapped, employees and physicians.
Consistent with the provision of special diets, always consult with the nursing staff before bringing food to patients. Any food kept in the resident room must be in properly sealed containers.
We recommend approximately five changes of clothing and a pair of comfortable rubber-soled shoes. All articles should be washed, clearly labeled with resident’s name in permanent ink and entered into the patients’ personal inventory log in the medical chart. Other personal items should be marked or engraved for identification. We advise that patients do not keep valuable jewelry or large amounts of cash in the facility.
Blouses (with front snaps)
Walking Shoes (non-skid soles; velcro)
Sweaters (with large buttons)
Shirts (button down suggested)
Walking Shoes (non-skid soles; velcro)
There is no charge for personal laundry. Families that wish to do their loved ones laundry must bring in a hamper for dirty clothes and ensure laundry is done at least once a week in order to comply with state hygiene regulations.
All personal clothing is washed in an industrial washing machine at a temperature of 180-degrees. Make sure your loved ones clothing is appropriate for washing and drying in these hot temperatures. Clothing that requires cold or warm water or special care is subject to damage and fading. All clothing must be labeled. Please label the clothing with the resident name, NOT the room number or initials. Mark clearly and in large letters on the inside neckline or waistband. All items must be marked including socks, shoes, and other personal items.
Private phone access is available to every resident. Unlimited local and toll free calls can be made from resident phones. An unlimited number of phone calls from any incoming area code (national or international) can be received at the resident phones.
All resident rooms have DirecTV. If you would like to bring in your own television from home, please consult with our maintenance director to ensure proper placement according to county fire codes.
Country Oaks Care Center has a vibrant atmosphere with activities that match the capabilities and needs of our residents. We also have active resident and family councils and volunteer programs. Scheduled activities include: music, fitness activities, religious meetings, outside entertainment, games, gardening, field trips/outings and volunteer involvement. If you would like to arrange something special or have suggestions and ideas for individual or group activities, please inform our activities director. We welcome and encourage involvement from family and friends.
Our Rehabilitation staff will work with our residents 7 days a week up to 2 hours a day, depending on the patient’s needs.
Patients must have a Medicare card that reads Hospital Insurance. They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a $167.50 daily co-insurance rate is required. Medicare does not cover skilled nursing fees over 100 days.
Brand New Day
Central Health Plan
Inter Valley Health Plan
What information do we collect?
We collect information from you when you respond to a survey, send a greeting or fill out a form. You may be asked to enter the following: name, e-mail address, mailing address, or phone number. You may, however, also visit our site anonymously.
We may also collect non-personal identification information about you whenever you interact with this website. Non-personal identification information may include the browser name, the type of device and technical information about your means of connection to our website, such as the operating system, IP address, and the Internet service providers utilized and other similar information.
We may collect information in the form of website server logs. These logs are files that record activity on the website and gather statistics about users’ activities, such as: (1) how many users have visited the website; (2) how often; (3) how many hits the website and a particular webpage has received; (4) sign-in and sign-off times for the website; (5) type and quality of the user’s Internet connection to the website; (6) identification of the user’s hardware and software accessing the website; (7) the features on the website you used; and, (8) the frequency of use. The entries comprising the logs contain IP addresses, user IDs, and identification of the Internet service provider that provides your connection to the Internet. Generally, we use the Logs to operate and improve the website, to identify the popularity of certain features, to assist with internal marketing and demographic studies, to enable us to assess overall efficiency and activity on the website, and to assess users’ web-browsing activities, preferences, and habits. We also use the logs to monitor traffic on the website and to troubleshoot technical problems.
What do we use your information for?
In addition to what is set forth above, any of the information we collect from you may be used to improve customer service, survey or other site feature or to send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
California Privacy Rights Under California Civil Code Section 1798.83
California users may request further information about our compliance with this law by e-mailing: email@example.com. Please note that we only are required to respond to one request per user each year, and we are not required to respond to requests made by means other than through this e-mail address.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Country Oaks Care Center
215 W. Pearl St
Pomona, CA 91768
Country Oaks Care Center website is maintained as a service to its clients (“User”). By using this site, the User agrees to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use this site.
Agreement. This Agreement (the “Agreement”) specifies the Terms and Conditions for access to and use of WWW.COUNTRYOAKSCARECENTER.US (the “Site”) and describes the terms and conditions applicable to access of and use of the Site. This Agreement may be modified at any time by Country Oaks Care Center upon posting of a modified agreement. Any such modifications shall be effective immediately. The User can view the most recent version of these terms at any time at WWW.COUNTRYOAKSCARECENTER.US/resources. Each use by the User shall constitute and be deemed unconditional acceptance of the Agreement.
Ownership. All content included on this Site is and shall continue to be the property of Country Oaks Care Center or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights laws. Any copying, redistribution, use or publication of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will the User acquire any ownership rights or other interest in any content by or through the use of this Site.
Intended Audience. This website is intended for adults only. This website does not provide services to children under the age of 18. This website is not intended for any children under the age of 13.
Trademarks/Service Marks. “COUNTRY OAKS CARE CENTER” is a trademark, service mark or registered trademark/service mark and logo of COUNTRY OAKS CARE CENTER. Other product and company names mentioned on this Site may be trademarks/service marks of their respective owners.
Site Use. COUNTRY OAKS CARE CENTER grants a limited, revocable, nonexclusive license to use this Site solely for personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. User agrees not to copy materials on the Site, reverse engineer or break into the Site, or use materials, products or services in violation of any law. The use of this Site is at the discretion of COUNTRY OAKS CARE CENTER and COUNTRY OAKS CARE CENTER may terminate User’s use of this Site at any time.
Compliance with laws. User agrees to comply with all applicable laws regarding your use of the Site. User further agrees that information provided by User is truthful and accurate to the best of User’s knowledge.
Links to Third Party Sites. The Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of COUNTRY OAKS CARE CENTER and COUNTRY OAKS CARE CENTER is not responsible for the contents of any Linked Site, including, without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. COUNTRY OAKS CARE CENTER is not responsible for webcasting or any other form of transmission received from any Linked Site. COUNTRY OAKS CARE CENTER provides these links only as a convenience, and the inclusion of any link does not imply endorsement by COUNTRY OAKS CARE CENTER of any site or any association with its operators.
Materials Provided to Country Oaks Care Center or Posted on this Site. COUNTRY OAKS CARE CENTER does not claim ownership of the materials User provides to COUNTRY OAKS CARE CENTER (including feedback and suggestions) or post, upload, input or submit to the COUNTRY OAKS CARE CENTER (collectively, “Submission(s)”). However, by posting, uploading, inputting, providing or submitting a submission, User is granting COUNTRY OAKS CARE CENTER, its clients, affiliates and necessary sub licensees’ permission to use the submission in connection with the operation for their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, reproduce, edit, translate and reformat the Submission; and to publish User’s name in connection with the Submission.
No compensation will be paid with respect to the use of the Submission, as provided herein. COUNTRY OAKS CARE CENTER is under no obligation to post or use any submission provided and may remove any Submission at any time in COUNTRY OAKS CARE CENTER sole discretion.
By posting, uploading, inputting, providing or submitting a Submission, User warrants and represents that User owns or otherwise controls all of the rights to the Submission as described in this section including, without limitation, all the rights necessary to provide, post-upload, input or submit the Submission(s).
Indemnification. User agrees to indemnify, defend and hold COUNTRY OAKS CARE CENTER and its clients, officers, directors, employees, and affiliates, harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to violation of this Agreement or use of the Site.
Disclaimer. THE INFORMATION ON THIS SITE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. USER AGREES THAT USE OF THIS SITE IS AT USER’S SOLE RISK. THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. COUNTRY OAKS CARE CENTER DISCLAIMS ALL WARRANTIES OF ALL KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT USER’S JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. USER’S SOLE AND EXCLUSIVE REMEDY RELATING TO USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE.
WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT THE SITE OR ANY OF THE SITE MATERIALS WILL BE FREE OF INFECTION FROM ANY VIRUSES, WORMS, TROJAN HORSES, TRAP DOORS, BACK DOORS, EASTER EGGS, TIME BOMBS, CANCELBOTS OR OTHER CODE OR COMPUTER PROGRAMMING ROUTINES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES OR THAT ARE INTENDED TO DAMAGE, DETRIMENTALLY INTERFERE WITH, SURREPTITIOUSLY INTERCEPT OR MISAPPROPRIATE ANY SYSTEM, DATA OR PERSONAL INFORMATION. YOU ARE RESPONSIBLE FOR THE IMPLEMENTATION OF SUFFICIENT PROCEDURES, FIREWALLS AND CHECKPOINTS WHICH SATISFY YOUR PARTICULAR REQUIREMENTS FOR SECURITY, ACCURACY, AND DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO THE SITE OR THIS SERVER, FOR THE RECONSTRUCTION OF ANY LOST DATA, INCLUDING BUT NOT LIMITED TO ANY DOWNLOADS FROM THE SITE OR THIS SERVER.
Limitation of Liability. UNDER NO CIRCUMSTANCES WILL COUNTRY OAKS CARE CENTER OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES AFFILIATED WITH THIS SITE OR PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, USER’S SITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. USER’S SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR CONTENT IS TO CEASE ALL OF USER’S SITE USE.
User may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply, the exclusions of limitation in this Agreement that directly conflict with such laws may not apply.
Copyrights and Copyright Agent. All contents of the Site are: Copyright by COUNTRY OAKS CARE CENTER and/or its clients or affiliates. All rights reserved. If User believes User’s work has been copied in a way that constitutes copyright infringement, please provide a notice containing all of the following information to the Administrator at 215 W. Pearl St., Pomona, CA 91768:
a. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
b. A description of the copyrighted work that is claimed to have been infringed upon;
c. A description of where the material that is claimed to be infringing is located on the Site;
d. A current address, telephone number, and e-mail address;
e. A statement that based upon a good faith belief, that the dispute use is not authorized by the copyright owner, its agent, or the law; and
f. A statement made under penalty of perjury, that the above information in the notice is accurate and the signer is the copyright owner or authorized to act on the copyright owner’s behalf.
Applicable Law. User agrees that the laws of the State of California, without regard to conflicts of laws provisions will govern these Terms and Conditions of Use and any dispute that may arise.
Severability. If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.
HOW TO CONTACT US:
Country Oaks Care Center
215 W. Pearl St
Pomona, CA 91768